Category Archive for "Business"

It’s Finally Here! AfCFTA – The New Dawn of The African Market

30th May 2019 marked the new dawn. On this day, the African Continental Free Trade Area (AfCFTA) agreement entered into force. The

The Journey or the Touch Points in Product Delivery?

Which came first – the chicken or the egg? This is an old saying that has confounded many. However, some pundits on

Rebasing: An Impetus for Next Growth Phase

The discussion on rebasing of a number of economies in Africa has let both critics and supporters with varied points of the

Kenya’s Products in the Middle East Market

In the recent past, there have been some highlights on Kenya’s trade with the Middle East market. Let’s take two instances; the

Understanding the Demographics in the Gulf

A number of businesses continue to seek growth opportunities beyond the boundaries of the country. As many countries in Africa seek business

The Three Ps of Service Part 3

This is the third part of the series on 3Ps of service. The previous articles looked at People and the other on

The Three P’s of Service Delivery Part 2

The first piece of the series looked at the issue of people within the business and how they impact service of delivery.

The Three P’s of Service Delivery Part 1

Every business has an element of service execution / delivery. Even high tech and manufacturing businesses require some form of service performance